Diagnosing Error Codes for your Speed Queen Washer
12.5.22
One of the most frustrating things is when your Speed Queen washer starts popping up error codes. There may be a lot of questions, concerns, and overwhelming thoughts…how much is this going to cost? Can I fix this myself? Can I really not use my appliance anymore?
DIY Your Speed Queen Errors
Most of the time, it is just best to call a repair technician in your area that can come and troubleshoot your appliance. However, if you are like many people, you might just want to DIY the problem yourself.
This post is for those DIY fanatics. Below is a list of just a few of the error codes that may be popping up on your washing machine.
Error Codes
| Error Code | Description | Solution |
|---|---|---|
| Er. dr, Er FL, Er nF,Er. PS | Issues with water level |
|
| Er . dll | Door will not unlock | Unplug the machine for three minutes to unlock the door. |
| Er ub | Wash Load is unbalanced | Use proper load size |
| E Ht, E:HT, E:Ht | Heater Error | Replace inoperative heater circuit components |
| CLoSE door or do | Door is Open | Door is not closed during an active cycle. If door is closed, check for improper wiring or faulty door switch. |
| E dS or Er, dS | Voltage Configuration | Unexpected supply voltage. Check the harness connections between the front end control and the drive board. |
| E nr or Er, nr | Drive Board Not Ready | Hardware failure. Try cycling power to machine before replacing drive board. |
| E bS or Er, bS | Drive Board Shorted | Hardware failure. Try cycling power to machine before replacing drive board. |
| E Co or Er, Co | Drive Board Communication Error | Communication failure. This error is caused by certain cycle counters that need to be reset by restarting the control. Unplug the washer, wait 30 seconds and then re-apply power to clear the error. |
| E Sd, Er, Sd, ESd | Slow Drain Error | Water is not draining as quickly as expected in any cycle step that drains water during the cycle. The machine control will light the right-most decimal point even after the drain error display has cleared. |
| E SudS or Er, SL | Suds Lock Error | In the spin steps, if the control determines that there are suds in the machine after running all Suds Removal Routines programmed to run, it will display a Suds Lock Error at the end of the cycle after the door is opened. |
| E Ld or Er, LE | Water Leak Drain Error | If there is a leak during the water leak detection of the cycle when programmed on, an error will display after the door is opened at the end of cycle for 1 minute. It will clear after 1 minute or until a key is pressed. If the water level has dropped more than an acceptable amount during a water leak drain check, the control will save a water leak drain error status and will continue the machine cycle. |
| E d 22 or Ed, 22 | Over Motor Temperature Error | Motor temperature is detected to be too high. Check that drum spins freely when empty. Check for overloading of machine. Check motor harness for damage. |
| E d 29 or Ed, 29 | Motor Not Connected Error | The motor or one of its electrical phases is not connected. Check that the harness from the motor to the drive board is fully plugged in on both ends and that there is no damage to the motor harness. Make sure to push in the motor harness on both ends just in case it is a little loose and not fully inserted. |
| E d 45 or Ed, 45 | Door Lock Pin HW On/Off Fail Error | Need new hardware: Hardware failure |
| E nr or Er, nr | Drive Board Not Ready | Hardware failure. Try cycling power to machine before replacing drive board. |
| E d 46, Ed, 46 E d 47 Ed, 47 or E d 48 or Ed, 48, E d 49 or Ed, 49 or E d 50 or Ed, 50 | Heater Pin, Hot Valve Pin, Cold Valve Pin, Detergent Valve Pin, Softener | Hardware failure. Unpower to clear error. Replace drive board if error persists. |
| E d 51 or Ed, 51 | Inrush Pin HW On/Off Fail | Hardware failure. Unpower to clear error. Replace drive board if error persists. |
| E d 51 or Ed, 51 | Voltage Doubler Pin HW On/Off Fail | Hardware failure. Unpower to clear error. Replace drive board if error persists. |
| E d 53 or Ed, 53 | Door Lock Select Voltage Pin HW On/Off Fail | Hardware failure. Unpower to clear error. Replace drive board if error persists. |
| E d 54 or Ed, 54 | Pump Pin HW On/Off Fail | Hardware failure. Unpower to clear error. Replace drive board if error persists. |
For a more exhaustive list please check out Speed Queen’s SpinSights.
Ultimately, if you are confused about whether or not you can fix the problem yourself, you should just call a service technician in your area.
Speed Queen Warranty
Make sure that you know your warranty information before you call any type of service. Speed Queens usually come with a 3,5, or 7-year warranty. So, it is important to know when you purchased your washing machine to know if it is covered or not. If you have any questions about when you purchased your appliance or whether or not you have a warranty, feel free to call up Kelly’s Appliance and we can help!
In most cases, if you are in your warranty you will want to contact a service, because if you try to DIY the problem then it is likely that your warranty becomes void.
Purchasing a New Speed Queen Washer
If your washing machine has exceeded 10 years, then it is likely time to buy a new washing machine. It might not be worth the hassle of troubleshooting or calling a repair technician.
So, if you are in the market for a new washing machine and you are in the Salem, Corvallis, Eugene, or Medford area Kelly’s Appliance would love to speak to you about our line of washing machines.
Please call us and ask about our availability.
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